IVR (Interactive Voice Response) broadcasting is a communication technology that allows businesses and organizations to deliver pre-recorded phone messages to a large number of recipients simultaneously. It is an automated system that uses IVR technology to interact with recipients through their phone's keypad or voice input, enabling them to respond or take specific actions based on the message.
IVR broadcasting is an efficient and scalable way to reach a large audience quickly and can save time and resources compared to manual outbound calling.
Sending automated alerts or notifications about appointments, deliveries, or important events. Sending reminders for upcoming events, bill payments, or scheduled appointments. Broadcasting promotional messages, special offers, or product updates to a customer base.